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Reduce Manual Repetitive Work With IT Automation

Free up time for value-adding jobs.

  • IT staff are overwhelmed with manual repetitive work.
  • You have little time for projects.
  • You cannot move as fast as the business wants.

Our Advice

Critical Insight

  • Optimize before you automate.
  • Foster an engineering mindset.
  • Build a process to iterate.

Impact and Result

  • Begin by automating a few tasks with the highest value to score quick wins.
  • Define a process for rolling out automation, leveraging SDLC best practices.
  • Determine metrics and continually track the success of the automation program.

Reduce Manual Repetitive Work With IT Automation Research & Tools

Start here – read the Executive Brief

Read this Executive Brief to understand why you should reduce manual repetitive work with IT automation.

1. Identify automation candidates

Select the top automation candidates to score some quick wins.

2. Map and optimize process flows

Map and optimize process flows for each task you wish to automate.

3. Build a process for managing automation

Build a process around managing IT automation to drive value over the long term.

4. Build automation roadmap

Build a long-term roadmap to enhance your organization's automation capabilities.

Member Testimonials

After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this blueprint and what our clients have to say.


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Donaldson Company, Inc.

Guided Implementation





Guided Implementation




Auckland Transport

Guided Implementation




International Flavors & Fragrances Inc

Guided Implementation




Onsite Workshop: Reduce Manual Repetitive Work With IT Automation

Onsite workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost onsite delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.

Module 1: Identify Automation Candidates

The Purpose

Identify top candidates for automation.

Key Benefits Achieved

Plan to achieve quick wins with automation for early value.




Identify MRW pain points.

  • MRW pain points

Drill down pain points into tasks.

  • MRW tasks

Estimate the MRW involved in each task.

  • Estimate of MRW involved in each task

Rank the tasks based on value and ease.

  • Ranking of tasks for suitability for automation

Select top candidates and define metrics.

  • Top candidates for automation & success metrics

Draft project charters.

  • Project charter(s)

Module 2: Map & Optimize Processes

The Purpose

Map and optimize the process flow of the top candidate(s).

Key Benefits Achieved

Requirements for automation of the top task(s).




Map process flows.

  • Current-state process flows

Review and optimize process flows.

  • Optimized process flows

Clarify logic and finalize future-state process flows.

  • Future-state process flows with complete logic

Module 3: Build a Process for Managing Automation

The Purpose

Develop a lightweight process for rolling out automation and for managing the automation program.

Key Benefits Achieved

Ability to measure and to demonstrate success of each task automation, and of the program as a whole.




Kick off your test plan for each automation.

  • Test plan considerations

Define process for automation rollout.

  • Automation rollout process

Define process to manage your automation program.

  • Automation program management process

Define metrics to measure success of your automation program.

  • Automation program metrics

Module 4: Build Automation Roadmap

The Purpose

Build a roadmap to enhance automation capabilities.

Key Benefits Achieved

A clear timeline of initiatives that will drive improvement in the automation program to reduce MRW.




Build a roadmap for next steps.

  • IT automation roadmap

About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

Member Rating

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Average $ Saved

Average Days Saved

After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve.

Read what our members are saying

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

Need Extra Help?
Speak With An Analyst

Get the help you need in this 4-phase advisory process. You'll receive 9 touchpoints with our researchers, all included in your membership.

Guided Implementation #1 - Determine the value of cloud for your organization
  • Call #1 - Introduce methodology.
  • Call #2 - Review automation candidates.
  • Call #3 - Review success metrics.

Guided Implementation #2 - Determine cloud value and action plan for workloads
  • Call #1 - Review process flows.
  • Call #2 - Review end-to-end process flows.

Guided Implementation #3 - Address risks and roadblocks
  • Call #1 - Review testing considerations.
  • Call #2 - Review automation SDLC.
  • Call #3 - Review automation program metrics.

Guided Implementation #4 - Clarify vision and roadmap initiatives
  • Call #1 - Review automation roadmap.


Derek Shank


  • Steven Berkovitz, Chief Platform Officer, Tecsys Inc.
  • Deepak Giridharagopal, CTO, Puppet
  • Peter Madison, Founder, Xodiac Inc
  • Nabeel Yousif, Executive Consultant
  • Sergio Zanardo, VP Information Technology
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