Tagged - performance measurement

Board International Solution Marketplace Gets SOC Compliance: Prêt-à-Porter Solutions and Assured Security in the Cloud

Board International follows the trend of delivering solutions by opening a solution marketplace while strengthening customer trust by getting SOC-2 and SOC-3 certifications.

Problematic IT Processes for Transportation and Warehousing: Performance Measurement, Managing Service Catalog, and Business Process Controls & Internal Audit

Info-Tech’s IT Management & Governance Diagnostic provides industry-level insights on the challenges of IT departments. We use a concept known as Service Gap to compare...

Problematic IT Processes for Ambulatory Health Care Services – Service Management, Portfolio Management, and Performance Measurement

Info-Tech’s IT Management & Governance Diagnostic provides industry-level insights on the challenges of IT departments. We use a concept known as “service gap” to compare...

Set Meaningful Employee Performance Measures

Setting meaningful employee performance measures is a critical component of performance management. Set employees up for success by implementing measures that are...

Storyboard: Set Meaningful Employee Performance Measures

Effective employee measures are a key element of any organization’s performance management program. However, finding the right mix of measures to accurately capture...

Manager Handout: Set Meaningful Employee Performance Measures

Developing employee performance measures may seem like a daunting task for many time-strapped department heads and managers. This handout provides a concise yet...
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