Tagged - operations management

AIOps Communications Plan Template

Communicate your AIOps initiatives to affected stakeholders to get their support.

Improve IT Operations With AI and ML

AI, ML, and IT automation are becoming a necessity for managing complex organizations, enabling speed and agility of response. This research is designed to help you...
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Improve IT Operations With AI and ML– Executive Brief

AI, ML, and IT automation are becoming a necessity for managing complex organizations, enabling speed and agility of response. AI can potentially streamline most IT...

Improve IT Operations With AI and ML – Phases 1-3

AI, ML, and IT automation are becoming a necessity for managing complex organizations, enabling speed and agility of response. AI can potentially streamline most IT...

AIOps Prerequisites Assessment Tool

Use this tool to identify the maturity level of your IT operations before you implement AI capabilities.

Operations Work Unit Reference Structures

Example organizational sketches for common IT operating models with a focus on IT Operations roles.

Develop an IT Infrastructure Services Playbook – Executive Brief

Read this Executive Brief to understand why prioritizing in-demand services for an infrastructure services playbook will help you improve service delivery.

Academy: Operations Management | Phase One

Assess the Current State of IT Operations

Academy: Operations Management | Executive Brief

Topic Introduction

Academy: Operations Management | Phase Two

Define and Validate the Service Level Agreements
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