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Industry Insights Designed to Help You Lead Digital Transformation

With Info-Tech's Industry Roundtables & Benchmarking, you will never again wonder "what are my peers doing?", "how do I compare?", or "what should I be doing?".

Industry Insights & Best Practices


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Deep Insights Tailored to Your Industry

1

Business-Aligned IT Strategy

Understand the capabilities and focus areas required to meet your industry’s needs and enable value creation.

2

Top Industry
Trends

Identify resource, process, and environmental trends impacting your industry. Implement strategies to mitigate specific risks and take advantage of all relevant opportunities.

3

Industry
Benchmarking

Reveal the true state of your IT services, processes, spend, and staffing levels to align your priorities and resources.

Benefit from peer data to get a reference point for how well you stack up.

4

Core Industry Technologies & Software Selection

Arm yourself with everything you need to provide the right solutions to meet the needs of your business stakeholders.

1

Business-Aligned IT Strategy


Strategy Alignment
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Local Government IT Strategy Initiatives Workbook

  • With input from our research and analysts and your peers, identify new or updated initiatives for your IT strategy.
  • Working with our team, update your IT Strategy Initiatives Workbook.
Strategy Alignment
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Local Government Industry Impacts on IT Strategy: Senior Management Presentation Template

  • Once you’ve completed the IT Strategy Initiatives Workbook, it’s time to pull it all together and share with your organization’s leadership team.
  • Use the Local Government Industry Impacts on IT Strategy: Senior Management Presentation Template to highlight the key findings from the business-aligned analysis you’ve done.
Strategy Alignment
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Local Government Business-Aligned IT Strategy

  • Learn about the ecosystem factors that are impacting local governments and the inherent opportunities and risks.
  • Assess how your team is positioned from a PESTLE and SWOT perspective, with expert insights to help you update your IT strategy.

2

Top Industry Trends


Top Trends
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Local Government Cybersecurity Report

  • Increased use of technology to improve effectiveness of public services delivery has led to more to cyberthreat risks.
  • Cybersecurity is not an afterthought. It must be addressed through a combination of technology and best practices.
  • This trend analysis will provide you with key insights to assist your IT team to effectively meet these threats head on.
Top Trends
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Local Government Service Modernization Report

  • Local government organizations continue to be pressured to provide more services while maintaining current spending levels.
  • Labor continues to be one of the largest expenditures in Local Government.
  • Learn how to overcome these challenges with technology enablers and set the course for service modernization.
Top Trends
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Local Government User Engagement Report

  • Pervasive use of technology in all aspects of society is changing how constituents interact with government.
  • Local governments must re-envision their relationships with tech-savvy constituents and business entities.
  • Learn about the Local Government user engagement trend, with expert assistance.

3

Industry Benchmarking


Peer Benchmarking
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Local Government IT Management & Governance Benchmarking Report

  • Understanding your IT team’s perception of what’s important and how well they’re doing is central to identifying strengths, weaknesses, and potential misalignments with business priorities and expectations.
  • Learn about how IT departments in your industry assess the importance and effectiveness of 45 IT processes to gauge your own alignment and identify select processes for targeted improvement.
Peer Benchmarking
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Local Government IT Staffing Benchmarking Report

  • Many IT departments are already running lean, struggling to keep pace with never-ending demands from the business. IT staffing is stretched thin.
  • While Local Government IT is keeping the lights on, there is little opportunity to lead, innovate, or plan for the long term.
  • By taking the IT Staffing Diagnostic and participating in our unique IT Spend benchmarking, you will gain critical information to position your team to be seen as strategic.
Peer Benchmarking
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Local Government IT Stakeholder Satisfaction Benchmarking Report

  • IT leadership needs to understand where their clients are unsatisfied with the quality of service they are receiving from IT.
  • Understand important focus areas to address and gain insights into how your team compares with other Local Government IT organizations.

4

Core Industry Technologies & Software Selection


Core Industry Technologies
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Local Government Endpoint Protection Report

  • Cybersecurity encompasses best practices, training and awareness, and technology.
  • Most Local Government IT departments do a good job at securing their networks and intrusion monitoring. However, the most vulnerable part, the “endpoint,” is often at risk.
  • Learn about what endpoint protection is, the state of the market, key features, and leading vendors to see how this technology can transform your IT strategy and the ability to deliver it.
Core Industry Technologies
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Local Government Customer Relationship Management Report

  • Users of government services can be many and varied, ranging from constituents to businesses and other public agencies.
  • Modern-day customer relationship management (CRM) systems have come a long way in addressing duplication of information and multi-stakeholder needs.
  • Get insights on how you can lead change and get the best CRM for your Local Government organization.
Core Industry Technologies
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Local Government Enterprise Resource Planning Report

  • Local governments have multiple operating units, many of which have developed their own systems to administer common business functions.
  • As a result, enterprise-wide functions such as financial planning and reporting struggle with a finding a single source of truth.
  • Migrating to or modernizing enterprise resource planning (ERP) systems can address these issues.
  • Gain key insights about features of ERPs, top vendors, and how to implement this critical technology.

Latest Local Government Notes

Short, tailored research notes aimed at providing you with timely insights, relevant to your industry. Hot off the press, these notes will be published regularly and pair great with your morning coffee.

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Leverage ARP Funding to Close Broadband Gaps

Date published

May 31, 2021

Author:
  • Mark Tauschek

Broadband infrastructure is included in ARP funding, and $7.2 billion is earmarked for an Emergency Connectivity Fund to help schools and libraries provide broadband connectivity for under-served students and faculty. Governments have a once-in-a-generation opportunity to provide citizens with the broadband connectivity that is critical to America’s competitiveness in the digital economy.

Closing the Digital Divide: Positioning Your Government Organization Broadband Initiatives for ARP Funding

Date published

May 31, 2021

Author:
  • Rocco Rao

The American Rescue Plan (ARP) is the third stimulus package passed by the federal government of the United States since March 2020. Stimulus funding aims to address gaps created as a result of the COVID-19 pandemic. ARP comprises $1.9 trillion in mandatory funding, programming, and tax policies, which will provide significant relief to Americans adversely affected by the pandemic. In addition to direct funding to state and local governments, there is $7 billion available to expand broadband access to underserved communities, low-income families, and access to health, educational, and employment services.

Don't Get Left Behind: Review Indirect Funding Opportunities for Local Governments Under the American Rescue Plan, Including Technology Modernization and Digital Community Engagement Initiatives

Date published

May 31, 2021

Author:
  • David Wallace

The American Rescue Plan (ARP) is the third stimulus package passed by the federal government since March 2020. The stimulus funding aims to address gaps created by the COVID-19 pandemic. ARP comprises $1.9 trillion in mandatory funding, programming, and tax policies and provides significant relief to Americans adversely affected by the pandemic. Local government IT professionals must be aware of the variety of funding opportunities available to improve local government service delivery and increase resiliency for future events.

Don’t Get Left Behind: Review Direct Funding Opportunities for Local Governments Under the American Rescue Plan, Including Technology Modernization and Digital Community Engagement Initiatives

Date published

May 31, 2021

Author:
  • David Wallace

The American Rescue Plan (ARP) is the third stimulus package passed by the federal government since March 2020. The stimulus funding aims to address gaps created by the COVID-19 pandemic. ARP comprises $1.9 trillion in mandatory funding, programming, and tax policies and provides significant relief to Americans adversely affected by the pandemic. Local government IT professionals must be aware of the variety of funding opportunities available to improve local government service delivery and increase resiliency for future events.

Government: Next Steps From the CIO COVID-19 Strategy Webinar

Date published

April 23, 2020

Author:
  • Rocco Rao

The CIO will play a critical role across this crisis, and it is an opportunity to shine. This is a key time for CIOs to demonstrate leadership and technology capability. Government organizations will look to IT for a clear technology strategy to support recovery efforts and readiness for the next crisis.

Visit our COVID-19 Resource Center and our Cost Management Center
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