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Develop APIs That Work Properly for the Organization

Leverage APIs to connect your systems in today’s web-based world.

  • CIOs have trouble integrating new technologies (e.g. mobile, cloud solutions) with legacy applications, and lack standards for using APIs across the organization.
  • Organizations produce APIs that are error-prone, not consistently configured, and not maintained effectively.
  • Organizations are looking for ways to increase application quality and code reusability to improve development throughput using web APIs.
  • Organizations are looking for opportunities to create an application ecosystem which can expose internal services across the organization and/or to external third parties and business partners.

Our Advice

Critical Insight

  • Organizations are looking to go beyond current development practices to provide scalable and reusable web services.
  • Web API development is a tactical competency that is important to enabling speed of development, quality of applications, reusability, innovation, and business alignment.
  • Design your web API as a product that promotes speed of development and service reuse.
  • Optimize the design, development, testing, and monitoring of your APIs incrementally and iteratively to cover all use cases in the long term.

Impact and Result

  • Create a repeatable process to improve the quality, reusability, and governance of your web APIs.
  • Define the purpose of your API and the common uses cases that it will service.
  • Understand what development techniques are required to develop an effective web API based on Info-Tech’s web API framework.
  • Continuously reiterate your web API to demonstrate to business stakeholders the value your web API provides.

Develop APIs That Work Properly for the Organization Research & Tools

Start here – read the Executive Brief

Read our concise Executive Brief to find out why you should develop APIs, review Info-Tech’s methodology, and understand the four ways we can support you in completing this project.

1. Examine the opportunities web APIs can enable

Assess the opportunities of web APIs.

2. Design and develop a web API

Design and develop web APIs that support business processes and enable reusability.

3. Test the web API

Accommodate web API testing best practices in application test plans.

4. Monitor and continuously optimize the web API

Monitor the usage and value of web APIs and plan for future optimizations and maintenance.

Member Testimonials

After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this blueprint and what our clients have to say.


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Cross Country Mortgage, Inc.

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Arkansas Blue Cross Blue Shield

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Delta Dental Washington

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California Franchise Tax Board

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Parsons Inc

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Onsite Workshop: Develop APIs That Work Properly for the Organization

Onsite workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost onsite delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.

Module 1: Examine the Opportunities Web APIs Can Enable

The Purpose

  • Gauge the importance of web APIs for achieving your organizational needs.
  • Understand how web APIs can be used to achieve below-the-line and above-the-line benefits.
  • Be aware of web API development pitfalls. 

Key Benefits Achieved

  • Understanding the revenue generation and process optimization opportunities web APIs can bring to your organization.
  • Knowledge of the current web API landscape. 




Examine the opportunities web APIs can enable.

Module 2: Design & Develop Your Web API

The Purpose

  • Establish a web API design and development process.
  • Design scalable web APIs around defined business process flows and rules.
  • Define the web service objects that the web APIs will expose. 

Key Benefits Achieved

  • Reusable web API designs.
  • Identification of data sets that will be available through web services.
  • Implement web API development best practices. 




Define high-level design details based on web API requirements.

  • High-level web API design.

Define your process workflows and business rules.

  • Business process flow.

Map the relationships among data tables through ERDs.

  • Entity relationship diagrams.

Define your data model by mapping the relationships among data tables through data flow diagrams.

  • Data flow diagrams.

Define your web service objects by effectively referencing your data model.

  • Identification of web service objects.

Module 3: Test Your Web API

The Purpose

  • Incorporate APIs into your existing testing practices.
  • Emphasize security testing with web APIs.
  • Learn of the web API testing and monitoring tool landscape.

Key Benefits Achieved

  • Creation of a web API test plan.




Create a test plan for your web API.

  • Web API Test Plan.

Module 4: Monitor and Continuously Optimize Your Web API

The Purpose

  • Plan for iterative development and maintenance of web APIs.
  • Manage web APIs for versioning and reuse.
  • Establish a governance structure to manage changes to web APIs. 

Key Benefits Achieved

  • Implement web API monitoring and maintenance best practices.
  • Establishment of a process to manage future development and maintenance of web APIs. 




Identify roles for your API development projects.

  • RACI table that accommodates API development.

Develop governance for web API development.

  • Web API operations governance structure.

About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

Member Rating

Overall Impact

Average Days Saved

After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve.

Read what our members are saying

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

Need Extra Help?
Speak With An Analyst

Get the help you need in this 4-phase advisory process. You'll receive 5 touchpoints with our researchers, all included in your membership.

Guided Implementation #1 - Examine the opportunities web APIs can enable
  • Call #1 - Determine what value your web APIs offer.

Guided Implementation #2 - Design and develop a web API
  • Call #1 - Develop a process for designing your web APIs to determine your endpoints.
  • Call #2 - Determine how to develop your web APIs with considerations made for how it will be consumed.

Guided Implementation #3 - Test the web API
  • Call #1 - Develop a process for testing your web APIs.

Guided Implementation #4 - Monitor and continuously optimize the web API
  • Call #1 - Develop a process for monitoring your web APIs for continuous optimization.


Kevin Kim

Altaz Valani


  • Ken Toole, Adobe
  • Alan Page, Principal Software Engineer, Microsoft
  • Ed Anuff, VP, Product Strategy, Apigee
  • John Musser, Founder and CEO, API Science

Search Code: 78073
Last Revised: July 13, 2015

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