Tagged - current state assessment

Improve IT Operations With AI and ML

AI, ML, and IT automation are becoming a necessity for managing complex organizations, enabling speed and agility of response. This research is designed to help you...
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Improve IT Operations With AI and ML– Executive Brief

AI, ML, and IT automation are becoming a necessity for managing complex organizations, enabling speed and agility of response. AI can potentially streamline most IT...

Improve IT Operations With AI and ML – Phases 1-3

AI, ML, and IT automation are becoming a necessity for managing complex organizations, enabling speed and agility of response. AI can potentially streamline most IT...

SAM Maturity Assessment

This tool will help you assess the current state of your software asset management processes.

Build a Service Desk Consolidation Strategy – Phase 1: Develop a Shared Vision

This phase of the blueprint, Build a Service Desk Consolidation Strategy, will help you engage stakeholders to develop a vision for the project and comprehensively assess...

Consolidate Service Desk Assessment Tool

Use this tool to conduct a comprehensive current state assessment of each existing service desk.

Consolidate Service Desk Scorecard Tool

Use this tool to compare the current state assessments of multiple service desks and decide which service desk's processes should serve as the baseline for the...
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