Who Our Members Are

For more than 20 years, Info-Tech has helped thousands of organizations around the world dramatically improve their IT performance – from large and small businesses to governments and not-for-profits. In Australia and New Zealand, we proudly serve hundreds of local members across a variety of sectors, providing unparalleled IT expertise and guidance.

Meet the Team

Info-Tech’s Australia and New Zealand team is best described as “deep experience, delivered locally.” Our dedicated experts are eager to share and apply their local know-how, along with Info-Tech’s global and time-tested best practices for running an efficient, resilient, and successful IT department.


Workshops are an innovative approach to consulting. Info-Tech can help you solve your most pressing IT problems in one week.

Over the course of five days, our expert facilitators help you complete a key initiative, work through critical project deliverables, and train your team. We use a learning-based approach to implement Info-Tech methodologies tailored to your unique situation.

Discuss a Workshop

Australia & New Zealand Offerings

Strategy & Leadership

IT Strategy

Organizational Design

Service Management Roadmap

Service Catalog

Enterprise Architecture Strategy

Data & Applications

Data Governance

Requirements Gathering

Security & Risk

Security Strategy

Infrastructure Operations

Service Desk

Disaster Recovery Plan (DRP)

Cloud Strategy

Project & Portfolio Management

Security Strategy

Find out more from our 2020 Workshop Catalogue

Download the Catalogue

"The workshop went better than I ever expected. We certainly got what we hoped for, which was someone to assist us with a framework for our IT strategy and to refine it into something to align with the business. We achieved that, and the facilitators managed our stakeholder groups very well and extracted some great insights from us.

This is the first time I've done a face-to-face workshop with Info-Tech, and I think the value from this type of engagement is immense. I cannot believe how much work we covered in 4 days!"

Stuart Jacobs

General Manager Information Systems

InchCape Australia

Thought Leadership

For IT leaders, the initial Covid-19 crisis is over. The reports from IT leaders I’ve been working with, are that their users are now successfully working remotely from home. An initiative that normally would have taken months to deliver, was delivered in days or just a few weeks! With that, came a big sigh of relief, pats on the shoulder, and a chance to take a deep breath.

Innovation Cost Optimization

Dr. Gerald Khoury | Senior Executive Advisor, Info-Tech Research Group

For IT leaders, the initial Covid-19 crisis is over. The reports from IT leaders I’ve been working with, are that their users are now successfully working remotely from home. An initiative that normally would have taken months to deliver, was delivered in days or just a few weeks! With that, came a big sigh of relief, pats on the shoulder, and a chance to take a deep breath.

Beware the "New Normal": It Is Not As Certain as We May Hope

Mike Schembri | Senior Executive Advisor, Info-Tech Research Group

I don’t really like the term “new normal,” because I think it’s dangerous and it lulls us into a false sense of a new certainty rather than preparing us for ongoing change. I very much prefer the term ”next normal,” as I think it conveys the necessarily transient nature of many of our personal and organizational responses to dramatic and changing times, particularly during the COVID-19 pandemic.

Australia & New Zealand Events

In light of physical distancing measures to curb the spread of the coronavirus pandemic, our public events are currently on hold until further notice. We’re busy working on bringing you insightful virtual events and webinars in the meantime, and are eager to deliver our regular events when it’s safe to do so.

Training Courses

Leadership Program: The 4Cs of Leading Through a Crisis


Download the full agenda

Our Leadership Courses have gone remote! Our global specialists now deliver this program fully remotely. Learn how to interrupt natural tendencies that drive us into survival mode by using tools to make sense of the crisis and describe reactions. Employ researched tactics to ensure you are demonstrating critical behaviors to lead your people through the immediate crisis with a vision of a new future.

Learn More

Leadership Program: Women in Tech


Download the full agenda

Our comprehensive Leadership Program is designed specifically for IT professionals, which allows participants to focus on the leadership matters most relevant to women in IT, and ultimately, create their own leadership brand.

Learn More

Past Webinars

The Essential Ten-Step Guide to Building & Communicating Your CIO Strategy for COVID-19

This plan is designed to help CIOs build and communicate a clear strategy for the next 90 days...

Watch Now

Create a Business-Aligned Information Security Strategy

In an era of business transformation and innovation, security programs need to move from reactive to strategic...

Watch Now

Lay the Foundations for Project Portfolio Management

In this session we discuss the processes involved in project portfolio management and the importance of estimating project capacity...

Watch Now

Rationalize Your Collaboration Tools

As many organizations settle into their new work-from-home reality, “collaboration” has gone from a buzzword to a non-negotiable...

Watch Now

Member Success Stories

“We have been impressed with the pragmatic research, quality of insights, and high value engagement offered by the Info-Tech Research Group team of experts. They have helped us formalise our IT strategy, streamline our IT processes and make some critical decisions. This has helped me really change the quality of the conversation about the role of IT with my internal stakeholders. We are very excited to see that, in addition to the global benchmarking and research expertise that I have come to rely on for over five years, we will now have access to a local team of experts and research analysts.”

Stuart Jacobs

General Information Systems

InchCape Australia

“I like to think of Info-Tech as an extra employee, or rather many different employees across multiple skills and disciplines that we could never keep busy full time. Our subscription saves us a significant amount of time and money. For example, in early 2020, I wrote 18 security policies in 3 days by leveraging Info-Tech’s templates. We’ve also used their contract review services to save us money on our telco and software contracts. But perhaps the biggest value to me personally has been using their local executive advisors to help me build and communicate my strategy to our board and to show how our IT strategy is aligned with the goals of our business.”

Paul Berryman

Head of Information Technology and Communications


“Any time I need support with researching topics or if I’m seeking industry expertise, I start with Info-Tech. In fact, this is my third role now where I’ve engaged their expertise, and they’ve supported me in each role. I’ve found Info-Tech especially effective when preparing and presenting digital strategy to executives and board members. I spend a lot less time preparing documents and presentations because I can leverage their templates. I get immediate access to resources and rapid access to their local ANZ specialists, who then link me to credible, well-researched resources. This in turn leads to more informed and faster decision making. Info-Tech also releases regular updates on topical areas with quick, digestible videos, so I can genuinely say the team and I get our money’s worth.”

Sarah Thirlwall

Chief Digital Officer


“With continued business demand, it's crucial to get trusted information in order to make effective decisions. Info-Tech’s research and tools are my competitive advantage in delivering digital value that improves business productivity. This differentiator has allowed me to inform actions through relevant research, connect with knowledgeable advisory resources, implement improvement plans with measurable results year-over-year, fast-track digital initiatives, and grow through targeted development programs. As a long-term customer, Info-Tech is one of my key business success partners.”

James Blair

Head of Information Management & Technology

Todd Energy

Better Research Than Anyone. The Data to Prove It.

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