2020 IT Talent Trend Report
Workforce trends that will impact your IT organization in 2020.
- IT is an employee’s market.
- Automation, outsourcing, and emerging technologies are widening the skill gap and increasing the need for skilled staff.
- IT departments must find new ways to attract and retain top talent.
Our Advice
Critical Insight
- Improving talent management is the way forward, but many IT leaders are approaching it the wrong way.
- Among the current climate of automating everything in the workplace, we need to bring the human element back into talent management.
Impact and Result
- Using talent management strategies that speak to employees as individuals, rather than cogs in a machine, produces more effective IT departments.
- IT leaders who make use of these strategies see benefits across the talent lifecycle – from hiring, to training, to retention.
2020 IT Talent Trend Report Research & Tools
Start here – read the Executive Brief
Read our concise Executive Brief to find out why you should focus on talent management and get an overview of what successful IT leaders are doing differently heading into 2020 – the six new talent management trends.
1. IT takes ownership of talent acquisition
IT leaders who get personally involved in recruitment see better results. Read this section to learn how leader are getting involved, and how to take the first steps.
2. Flexible work becomes fluid work
Heading into 2020, flexible work is table stakes. Read this section to learn what organizations offer and how you can take advantage of opportunities your competitors are missing.
3. The age of radical transparency
Ethics and transparency are emerging as key considerations for employees. How can you build a culture that supports this? Read this section to learn how.
4. People analytics is business analytics
Your staff is the biggest line item in your budget, but are you using data to make decisions about your people they way you do in other areas of the business? Read this section to learn how analytics can be applied to the workforce no matter what level you are starting at.
5. IT departments become their own universities
With the rapid pace of technological change, it is becoming increasingly harder to hire skilled people for critical roles. Read this section to learn how some IT departments are turning to in-house training to fill the skill gap.
6. Offboarding: The missed opportunity
What do an employee's last few days with your company look like? For most organizations, they are filled with writing rushed documentation, hosting last-minute training sessions and finishing up odd jobs. Read this section to understand the crucial opportunity most IT departments are missing when it comes to departing staff.
Member Testimonials
After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this blueprint and what our clients have to say.
Client
Experience
Impact
$ Saved
Days Saved
Broome-Tioga Boces
Guided Implementation
9/10
N/A
N/A
HONDA NORTH AMERICA INC.
Guided Implementation
10/10
N/A
N/A
About Info-Tech
Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.
We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.
What Is a Blueprint?
A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.
Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.
Need Extra Help?
Speak With An Analyst
Get the help you need in this 1-phase advisory process. You'll receive 1 touchpoints with our researchers, all included in your membership.
- Call #1 - Our analysts will explain the findings in the trend report, and help you figure out how to apply the insights to your own organization.
Contributors
- Anja Adam, Manager of Information Security – IT Risk & Compliance, De Lage Landen International B.V.
- Tim Bahorik, Director of User Services, Cedarville University
- Paul Charnley, Director of IT and Information, Wirral University Teaching Hospital
- Angela Davis Dogan, Director of Vendor Risk & Compliance Services, Member of Executive Strategy Team, Lynx Technology Partners
- Roy Hart, Chief Information Officer, British Columbia Institute of Technology
- Brain O’Neill, Chief Technology Officer, TGT Solutions Inc.
- Fumitada Sakamoto, IT Business Partner, Workplace Safety Insurance Board
- Susie Turpin, Salesforce Product Owner and Senior Administrator, The Greenbrier Companies
- Eight anonymous contributors
- 449 survey participants
